Overview of Services

Sage ACT! CRM combines over 20 years of being the #1 contact and customer manager with exciting new features to help you get more out of your day. Think of it as an extension of your office, automating key activities and unlocking a rich source of new leads for you. Sage ACT! helps you become more efficient and grow your business.

As advances in communications and other technologies continue to make global trade more accessible than ever before, time is a crucial factor for your success. You have the potential to bring innovations to market before your competitors. And we can help.

That’s where SAGE ACT! Today can help. We start by taking the time to understand your business requirements before tailoring an easy-to-use solution to meet them today, and as they grow.

Start with Implementation, Training, deployment and support; we’re with you every step of the way:

Custom Made Development – Tailor made programming, template development and reports.

We do not aim to high production volume; innovating and modifying of various devices and systems make up most of our production. Regarding to our own wide and systematic development program we are ready to solve custom applications in short-term periods, using today's best available components and technology. Based on our long-standing experience, when a customer comes with his own idea of the electronic device design, we realize that we had already designed similar one before. This saves both money and time.

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Mass Mailing & Email Marketing - Personalized communication tools for sales and customer updates.

What is E-mail Marketing?

Whether you want to create and send newsletters, marketing materials, customer correspondences or other documents, email marketing software will help you develop a professional and effective campaign—and, it's easy.

This software has a number of creation features that will help you build an attractive email. You can import HTML pages that you've already developed or use one of the email templates to create a new design. You can add pictures, attachments, background images and even sound files to create an impressive email.

Why use E-mail Marketing?

Without doubt, e-mail marketing is one of the most powerful marketing tools in business today. It‘s an extremely cost effective tool that will enable you to build and maintain customer relationships to increase your sales…and most importantly. Increase your profits!

Benefits of Email Marketing:
  • It’s Effective - Email marketing is a highly effective way to increase sales, drive site or store traffic and develop customer loyalty.
  • It’s Valuable - You can gain valuable feedback from your customers just by sending a quick follow-up email after the sale. It’s a good way to find out what they think of your products or services, and gives them another opportunity to interact with you, too.
  • It’s Affordable - Eliminates the expense incurred from traditional methods of marketing (print, postage etc.) while providing higher response rates.
  • Increased Sales - Customers receiving your messages have asked to see it. You can easily segment your lists using a variety of criteria or interest groups so that your promotions go to the individuals most likely to respond to your offer. Email marketing enables you to proactively communicate with your existing customers and prospects instead of passively waiting for them to return to your web site or storefront. Your emails may also be an opportunity to educate your customers or provide additional information to enable you to up-sell and cross–sell additional products and services.
  • Increased Loyalty - Getting new customers is hard work and expensive. By keeping in touch with customers via weekly/monthly updates and helpful hints and tips, you position yourself as an expert in the industry as well as build on the relationship. If customers value the information that you are providing to their inbox, chances are that they will come to you when that want to buy again.
  • Increased Traffic - Keeps you front-of-mind so customers become more familiar with your brand which builds traffic to your site.

Email Marketing with ACT!
  • ACT!’s E-Mail Integration with Outlook
  • Setting Up Your E-mail System in ACT!
  • Creating & Using Mail-Merge Templates
  • Dealing With Your Outlook Inbox
  • Sending 1 to 1000's of emails from ACT!
  • ACT!-eMarketing using Swiftpage
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Training: - sessions to learn how ACT! Can help and get your people up to speed to maximise your returns.

ACT! Premium Software requires a high level of Professional. For this reason a professional Trainer is strongly recommended. Aaria Soft-Tech offer on-site and online Training for ACT! that covers all the basic functions as well as demonstrates the concepts of Customer Relationship Management (CRM) and how you can achieve these by using ACT!.

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Microsoft Dynamics CRM:

From first customer contact to after-sales service, Microsoft Dynamics CRM provides web-enabled customer-relationship management solutions to automate day-to-day tasks for sales, customer service, field service, call centre and marketing professionals. Strengthen your customer loyalty, and empower your sales, marketing and customer service teams to work together to shorten sales cycles and increase revenue.

The information in this section will give you an overview of Microsoft Dynamics CRM. However, we also recommend you talk with one of our team about what is involved in acquiring a new business application, which solution best fits your requirements and how Microsoft Dynamics CRM can contribute to the success of your next IT project.

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Website Development : Web Design / Development, Maintenance and Web Hosting.

Our emphasis on the user interface designs sets us apart from merely being a web design expertise.

As a website applications development we have sufficient resources and squeeze out optimum output. We know what you demand from a professional web development and web design firm. As a committed web development and web design firm we support clients to achieve their goal. We believe that creativity and usability are the two vital aspects of any online entity. Our firm offers our clients with business-centric set of web design.

WebSite: & WebHosting:

Accessibility, Compatibility, Navigability, Readability and Usability are the inherent ‘abilities’ of every website built by us. Colours, fonts, high-end technologies like Ajax, CSS, Flash, PHP, .Net, XML, XHTML, etc., are routine affairs at the Olive Designers’ Bay.

What really gets us going is an idea… designed for maximum impact. When coupled with our enthusiasm and creative ingenuity, even the simplest of ideas end up as GREAT websites.

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Support Services - Email, Ring, remote and/or onsite support.

In today’s complex computer environment, support has become an important business component to help maximize the investment in your contact management system. At Aaria Soft-Tech, we understand that every business has a different requirement which is why we offer various options for support.

Aaria Soft-Tech – the SAGE ACT! Solution provider that guarantees our clients which will have access to a fully Certified ACT! Consultant within 2 business hours when on an Aaria Soft-Tech support package. Help when you need it most!

  • Phone Support
  • Email Support
  • Remote Access Support
  • On-site Support
  • Annual Support Contracts
  • Training Sessions
  • Database Repair


SAGE Business Partners Microsoft Certified Technology Specialist

Key Benefits of ACT! CRM

  • Easily manage your customers
  • Share important information with colleagues
  • Improve productivity and profits
  • Excellent Email and Web Mail Merge utility.
  • Increase customer retention
  • Monitor your sales team´s activity
  • Better return for your marketing dollar
  • Reporting intelligence