Why you need ACT! CRM.

Top Reasons to Choose SAGE ACT!

• #1 in the world. Because of this, many of your existing users, as well as future employees, will already be familiar with Sage ACT!.
• Designed for you. Designed specifically for small businesses and sales teams like yours.
• Easier than the other guys. You can get 25 percent* more work done by simply choosing to use Sage ACT! over competitive solutions.
• Priced for the cost-conscious. Sage ACT! is priced for cost-conscious small businesses and sales teams.
• Personalizable. Feel free to personalize Sage ACT! to fit your business even better.

Key Benefits of ACT! CRM:

• Easily manage your customers
• Share important information with colleagues
• Improve productivity and profits
• Increase customer retention
• Monitor your sales team’s activity
• Better return for your marketing dollar
• Reporting intelligence

Easily manage your customers

Whether you are a small business or a large organization, you need information on your customers. As well as basic information like their name and phone number you need to understand their requirements in order to provide a superior service to make them come back. ACT! can be customized to record the data that is relevant to your business. Staffs are able to quickly find contact information to personalize their service which can make all the difference in today’s competitive market.

Share important information with colleagues

If you have remote offices or staffs who work out of the office, you can still share all the data. With synchronization or remote web access, everyone can see the same data. You can also prevent other people from seeing certain information eg. other sales people checking your sales opportunities.

Improve productivity and profits

Our experience shows about 30% improvement in productivity alone! By consolidating all your customer information into one easy to access program it saves you time, reduces paperwork and provides your team with instant access to information when you need it. Each person can schedule calls, meetings and to do lists and set alarms to ensure they don’t get missed.

Increase customer retention

Over 65% of customers who leave a business do so because they feel the business isn’t interested in them or doesn’t provide the service they expected. You spend a fortune getting new customers but that doesn’t mean you’ve got them for life. How many future sales and how much profit are you missing out on? Maintaining loyal clients and increasing profits is all about building relationships. Managing a lasting and profitable relationship with your customers and prospects is based on regular communication, an understanding of their needs, and timely responses. All this can be easily achieved using a CRM solution such as Sage ACT!.

Easily monitor your sales team’s activity

Do you worry about whether your sales team is performing? Sage ACT! gives you peace of mind knowing you have the systems to quickly monitor and manage the activities of your sales team. It makes them accountable. No more missed opportunities or leads that are not followed up, improving your service levels and increasing your sales. Sage ACT! will ensure your team is consistently delivering the highest level of service, setting you apart from your competition.

Better return for your marketing dollar

By targeting the clients and prospects that have shown an interest in specific products or services, you can cut back on expensive advertising that may not be working and focus on the clients who want to buy. Keep in touch with easy to create newsletters, prepare a personalized letter to a select group of clients or send a personalized email to thousands of contacts in a matter of minutes! And it’s easy! See Email Marketing

Reporting Intelligence

You can use the standard reports in Sage ACT! or have detailed reports created especially for your business. From basic contact list reports to measuring service performance...you have power at your fingertips